ILL Policies and Procedures

Interlibrary Loan is a service through which members of the University of Delaware community may obtain material that is needed for research and is not available in University of Delaware Library collections. This service is limited to University of Delaware faculty, students, and staff. All non-University of Delaware users, including those with library-issued borrower cards, should contact their local public library, workplace library, or other appropriate institution to obtain Interlibrary Loan service.

The Interlibrary Loan Office is located on the first floor of the Morris Library and is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. Materials borrowed through Interlibrary Loan may be retrieved by Circulation and Reserve Desk staff on evenings and weekends.

Please check DELCAT Discovery to verify library holdings before submitting an Interlibrary Loan request.

Submitting Requests

Requests will only be accepted through the University of Delaware Interlibrary Loan Office through the Interlibrary Loan and Document Delivery System, online at https://login.udel.idm.oclc.org/login?url=https://udel.illiad.oclc.org/illiad/illremoteauth/illiad.dll.

When requesting material via Interlibrary Loan, please take care to complete all fields as accurately and completely as possible. Avoid using abbreviations and include the source of the citation in case the Interlibrary Loan staff needs to locate additional information to fulfill the request.

Picking Up Requested Material

Scanned articles will be provided in PDF format for pickup via users’ ILL accounts. Notification of the item’s availability and instructions for viewing will be sent to the user’s University of Delaware e-mail address. Books, microforms, and other non-photocopy items must be picked up at the Interlibrary Loan Office in the Morris Library or at the Marine Studies Library in Lewes. All users will be prompted to select an ILL pickup location when logging in to ILL for the first time. A valid University of Delaware identification card must be presented by all users to pick up material. Users will be notified by e-mail when an item is available or if there are any problems with fulfilling a request.

Loan Period

The loan period for books, microforms, and other non-photocopy items is determined by the lending institution. Renewals are contingent upon the lending institution. Institutions that loan materials reserve the right to recall items at any time for their users.

Renewal Requests

All requests for renewals of Interlibrary Loan materials must be received on or before the due date listed on the item’s bookstrap.  If the bookstrap indicates that renewals are not permitted, the lending library has already set that restriction on their materials;  renewal requests will not be processed and material must be returned by its due date. Otherwise, ILL staff will request one 30-day extension of the due date. Renewals are granted at the discretion of the lending library; if our renewal request is denied, materials must be returned immediately to the Interlibrary Loan Office. Renewal requests submitted after the due date will not be honored and overdue items must be returned promptly.

Returning Borrowed Material

Books, microform, and other non-photocopied items may be returned to the Interlibrary Loan Office between 8:00 a.m. and 5:00 p.m., Monday through Friday. After 5:00 p.m. and on weekends, materials may be returned at the Morris Library Circulation and Reserve Desk. Please do not put materials borrowed through Interlibrary Loan in any of the book drops.

ILL materials must be returned by the due date listed on the item’s bookstrap. Failure to return ILL materials on time will result in the temporary suspension of ILL privileges and University of Delaware Library borrowing privileges until the overdue items are returned.

Long overdue, lost or damaged materials will be billed for replacement based on the charges assessed by the lending library. Billlable damage includes, but is not limited to: writing in, highlighting, cutting, or other acts of defacement; water damage; food or beverage residue; and failing to return booklets or other items packaged with a CD or DVD. All charges will include a $25.00 processing fee which is non-refundable, even if overdue material is returned. A notification will be sent to users’ University of Delaware email account prior to billing.

Lending libraries may recall ILL materials at any time. Recalled ILL items must be returned immediately. Failure to return recalled ILL materials will result in the temporary suspension of ILL privileges and University of Delaware Library borrowing privileges until all recalled items are returned.

Items Not Available Through ILL

Some materials which may not be available through Interlibrary Loan include:

  • Entire volumes or issues of periodicals. Photocopies of specific articles may be requested
  • Full text articles available through the Library’s databases
  • Reference works
  • Rare materials, including manuscripts
  • Bulky or fragile materials that are difficult to ship
  • Multimedia items
  • Requests which may violate copyright limitations

Required textbooks may not be requested on Interlibrary Loan.

Interlibrary Loan supports the instructional, research and scholarly activities of University of Delaware faculty, staff and students. The ILL Office will only request materials needed for scholarly research, and ILL staff reserve the right to cancel requests that do not fall into this category. Please visit your local public library to obtain personal interest/entertainment materials.

Article DELivery Service

Copies of journal articles and book chapters held by the Library are available to eligible users. Please see the Article DELivery Service page for more information about this service.

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

Interlibrary Loan & Article DELivery Service

Contact Interlibrary Loan

University of Delaware Library
181 South College Avenue
Newark, DE 19717-5267

Email: ill@winsor.lib.udel.edu
Phone: (302) 831-2236
Fax: (302) 831-2481

Chat with ILL staff! Type a question in the box above if the chat window indicates that an ILL staff member is online. To chat with ILL, you do not need any software or an IM account. You may type your question directly into the chat window above.

Email:

  • AskRef to ask brief questions about research.
  • AskCirc to ask about your Library account, fines and billing, Library cards, books that are checked out, or the Library's lost and found.
  • AskSMDC to ask questions about the Student Multimedia Design Center.
  • AskSpec to ask questions concerning holdings in the Special Collections Department.