What You Need to Know

Adherence to UD Health protocols, including wearing cloth face coverings and social distancing, is required — please follow signage at the entrance. Those who fail to comply with these policies will be asked to leave.

Upon entering the Library, you are required to stop at the Welcome Desk to show your email from that day verifying successful completion of the daily health check and your UD ONECard. You also need to your UD ONECard to pass through the turnstiles.

See FAQs below for more details.

Featured FAQs (Click Here to View All FAQ)

How can I place a request for pickup?

Print books and journals in DELCAT Discovery typically have a “Get This for Me!” button that you can click on to place a request.  Items from the Education Resource Center, Film and Video Collection, and Student Multimedia Design Center can be requested through an online form.

For more information, please visit the Library Pickup Service page.

How do I access online library resources from off campus?

With proxy access, you can use most web-based Library databases, ebooks, and electronic journals just as if you were on campus. You can access most of the Library electronic resources from computers at any off-campus location—home, office, another university, public library, etc.

The first time you click on such a link, you will be taken to the Central Authentication Service (CAS) page. After you enter your UDelNet ID and password, you will be authenticated as a University of Delaware user and will continue to your selected link. You generally need to do this only once during your session at the Library’s Web site.

NOTE: Do not use VPN (Virtual Private Network) for accessing Library licensed resources. It does not work with some databases, and its interaction with EZProxy may cause problems. Log out of the VPN and then access the Library resources. See VPN and Proxy servers for a detailed description for using both from home.

For more information, please visit https://library.udel.edu/services/connect/proxy-faqs/.

Before the move to remote learning, I would bring my class to the library or museum to learn from library staff. What teaching support is available in the current situation?

Library staff are teaching online during the Spring 2021 semester. There are many options, including scheduling a virtual lesson with a librarian, adding your librarian to your Canvas site, or adding library tutorials and course guides to your course. You can learn more about our teaching team and services here.

If you are teaching a First Year Experience course and would like to assign our interactive program, Documented: A Virtual Introduction to the Library and Museums, please share this information with your students. Note that all aspects of the program are to be completed virtually.

How can I get help with my course reserves?

Faculty are encouraged to contact subject librarians who are working online so they may find electronic versions of print materials or alternative reading or viewing materials. . There may be relevant Open Education Resources (OER) available or the Library may be able to purchase eBooks to support your instructional needs.

Faculty interested in using the Library’s Electronic Reserves service, in which Library staff make a digitized version of a reading from a photocopy, should contact Derek Dolby, ddolby@udel.edu, for details.

Students are requested to contact their professor for updates on required reading or viewing materials

I typically incorporate DVDs into my teaching, or have been asked by my instructor to view a DVD -- what are my options at a distance?

For information on providing access to media content remotely, please visit Continuity Planning for Media Content via Film and Video.

Can I return items to the Library?

Return of books, DVDs and multimedia equipment is possible as follows:

For Books and DVDs, including those obtained through Interlibrary Loan, please return to the book return outside of the front entrance of the Morris Library.

For equipment returns, please return at the Circulation & Reserve desk on the first floor of Morris Library during the Library’s pickup service hours . Please do not return equipment to the book return outside of Morris Library.

For individuals who have left Delaware permanently due to the COVID-19 pandemic and have library materials to return, the Library will provide prepaid shipping labels for returns. Materials from UD’s collections or borrowed from other libraries through Interlibrary Loan may be returned through this program. Visit the Library Returns Program page for more information and to request return labels.

Can I request an e-book from another library through ILL?

E-books are typically not available through Interlibrary Loan due to licensing agreements: many libraries contract with e-book providers to offer titles to their local users only. We can attempt to borrow an e-book from another institution, but we can’t guarantee that we’ll be successful. Print copies are much easier to obtain through Interlibrary Loan, and if you are able to come to campus to pick up a book, we highly recommend selecting that option on the request form.

I have a library-related question or problem that is not answered here. How can I get help?

Please contact us via Ask the Library. We will make every available effort to help resolve your question or problem as we are able.