Skip to Content Skip to Main Navigation Skip to Sidebar Navigation Skip to Search Area Skip to Live Chat Skip to Footer
expand menu
UD Logo
Library, Museums and Press News
  • Researchexpand menu
    • Databasesexpand menu
      • Find a Database
      • How to Connect
      • Report a Problem
      • Status Updates
    • DELCAT Online Catalog
    • Digital Collectionsexpand menu
      • Digital Collections Home
      • Highlights
      • AM Quartex
      • UDSpace Institutional Repository
      • JSTOR
      • Finding Aids
      • Online Exhibitions
      • Propose a Digitization Project
      • Copyright Policies
      • Contactexpand menu
        • Contact Information
        • Location and Hours
    • Film and Video Collectionexpand menu
      • Film and Video Home
      • About
      • Collectionsexpand menu
        • Browse Collections
        • Search for Media
        • 16mm Films
        • New Acquisitions
        • Video Games
      • Using Mediaexpand menu
        • Circulation and Scheduling
        • Our Spaces
        • Streaming Media
        • Instructional Support
        • Media and Copyright
        • Forms
      • Policiesexpand menu
        • Circulation and Scheduling
        • Collection Development
        • Fines
        • Scheduling Request Form
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Ask Film and Video
        • FAQ
    • Journal Article Search
    • Journal Browse
    • Research Guides
    • Special Collections
    • UDSpace Institutional Repositoryexpand menu
      • Go to UDSpace
      • About UDSpace
  • Servicesexpand menu
    • Borrow and Renew Materialsexpand menu
      • Borrow and Renew Home
      • How to Find a Book
      • UD Library Self-Checkout
      • Manage My Accountexpand menu
        • My Library Account Information
        • My Library Account Support
        • Telephone Renewal
      • Request Materialsexpand menu
        • Overview
        • All Circulation Forms
        • Book Holds Service Form
        • In-Process Material Request
        • Library Annex Request Form
        • Obtaining a Locker
        • Report a Missing Book
      • For Facultyexpand menu
        • Authorized Borrower Card Application for Faculty
        • Faculty Research Studies
        • Library Retired Faculty Room
      • For Graduate Studentsexpand menu
        • Graduate Student Carrels
      • Borrowing Policiesexpand menu
        • Overview
        • Loan Periods
        • Renewals
        • Public Borrower Information
        • Reciprocal Borrowing Programs
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Staff Directory
        • Ask Help Center
        • FAQ
    • Borrow Equipment/Technologyexpand menu
      • All Equipment and Technology
      • Video Cameras
      • Digital Still Cameras
      • Camera Accessories
      • Laptops, iPads and Drives
      • Audio Equipment
      • Cables
      • Headphones and Other
      • Equipment Borrowing Policies
    • Course Reservesexpand menu
      • Course Reserves Home
      • For Faculty
      • For Students
      • E-Reserves
    • Digital Initiatives and Preservationexpand menu
      • Digital Initiatives Home
      • About Digital Initiatives
      • Request a Workshop
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Staff Directory
        • Ask DIP
        • FAQ
    • Forms
    • Interlibrary Loanexpand menu
      • Interlibrary Loan Home
      • Interlibrary Loan Servicesexpand menu
        • Getting Started
        • Article DELivery Service
        • Associate in Arts Program Delivery
        • Distance Learning DELivery Service
        • HathiTrust Accessible Text Request Service
        • Office Delivery
        • SHARES
      • Other Librariesexpand menu
        • Lending to Delaware Libraries
        • Lending to Other Libraries
        • Registration for University of Delaware ILL Lending
      • Policiesexpand menu
        • Our Policies and Procedures
        • Cancelled Requests
      • Contactexpand menu
        • Contact Information
        • Ask ILL
        • FAQ
    • Teaching and Learning Servicesexpand menu
      • Teaching and Learning Home
      • Request for Teaching Collaboration
      • Teaching and Learning Support
      • What We Teachexpand menu
        • Data Literacy
        • Digital Badge Programs
        • Research Skills
        • Multimedia
        • Primary Sources
        • Publishing and Sharing Work
      • English 110 Resources
      • Video Tutorialsexpand menu
        • All Tutorials
        • Citation
        • Off-Campus Access
        • Research
        • Subjects
        • Workshops
      • Success Storiesexpand menu
        • Case Study: Undergraduates Engage with History
        • Case Study: Multimedia Instruction
        • Case Study: Using Library Resources to Perform Industry Research
      • Teaching and Learning Directory
      • Open Education Resources
    • Print, Copy and Scan
    • Reference Servicesexpand menu
      • Reference Services Home
      • About
      • Researchexpand menu
        • Getting Started
        • Evaluating and Citing Sources
        • Learning More
        • Research Guides
        • Digital Initiatives
      • Teaching and Learningexpand menu
        • Teaching and Learning Services
        • Workshops
      • Video Tutorials
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Subject Specialists
        • Staff Directory
        • Ask Reference
        • FAQ
        • Recommend for Library Purchase
    • Research Data Servicesexpand menu
      • Research Data Services Home
      • About
      • Data Management Resources
      • Services
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • FAQ
    • Reserve Spaces, Lockers, Carrels
    • UD Press
  • Visitexpand menu
    • Building Informationexpand menu
      • Visiting Information
      • Locations and Hours
      • Library Floor Plan Maps
      • Driving Directions
      • Shuttle Bus Routes
      • Parking
      • Restrooms
    • Events and Workshopsexpand menu
      • Upcoming Events and Workshops
      • Past Events
      • Scholar in the Library
    • Branch Librariesexpand menu
      • Branch Libraries Home
      • Chemistry Libraryexpand menu
        • About
        • Services
        • Location and Hours
        • Contact
      • Education Resource Centerexpand menu
        • About
        • Services
        • Location and Hours
        • Contact
      • Marine Studies Libraryexpand menu
        • About
        • Services
        • Location and Hours
        • Contact
      • Physics Libraryexpand menu
        • About
        • Services
        • Location and Hours
        • Contact
    • Film and Video Collectionexpand menu
      • Film and Video Home
      • Aboutexpand menu
        • Our Collection
        • Events
      • Collectionsexpand menu
        • Browse Collections
        • Search for Media
        • 16mm Films
        • New Acquisitions
        • Video Games
      • Using Mediaexpand menu
        • Circulation and Scheduling
        • Our Spaces
        • Streaming Media
        • Instructional Support
        • Media and Copyright
        • Forms
      • Policiesexpand menu
        • Circulation and Scheduling
        • Collection Development
        • Fines
        • Scheduling Request Form
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Ask Film and Video
        • FAQ
    • Museums and Galleriesexpand menu
      • Museums and Galleries Home
      • About
      • News
      • Events
      • Exhibitions
      • Visiting and Servicesexpand menu
        • Class Visits and Tours
        • Locations and Hours
        • Museum Galleries
      • Collectionsexpand menu
        • About
        • AM Quartex
        • JSTOR
        • Digital Collections
      • Research Toolsexpand menu
        • Overview
        • Finding Aids
        • DELCAT Online Catalog
        • Research Guides
        • Access to Primary Resources
        • Awards and Funding Opportunities
      • Policiesexpand menu
        • Special Collections Policies and Procedures
        • Copyright Restrictions
        • Reproducing Materials
      • Contactexpand menu
        • Contact Museums
        • Contact Special Collections
        • Staff Directory
        • FAQ
    • Our Spacesexpand menu
      • Our Spaces Home
      • Directions and Maps
      • Find My Event
      • Hours
      • Reserve a Seat
      • Print, Copy and Scan
      • Spacesexpand menu
        • All Spaces
        • Inclusive Spaces
        • Study Spaces
        • Make and Create Spaces
        • Learn and Connect Spaces
    • Special Collectionsexpand menu
      • Special Collections Home
      • About
      • News
      • Events
      • Exhibitions
      • Visiting and Servicesexpand menu
        • Class Visits and Tours
        • Locations and Hours
        • Museum Galleries
      • Collectionsexpand menu
        • About
        • AM Quartex
        • JSTOR
        • Digital Collections
      • Research Toolsexpand menu
        • Overview
        • Finding Aids
        • DELCAT Online Catalog
        • Research Guides
        • Access to Primary Resources
        • Awards and Funding Opportunities
      • Policiesexpand menu
        • Special Collections Policies and Procedures
        • Copyright Restrictions
        • Reproducing Materials
      • Contactexpand menu
        • Contact Museums
        • Contact Special Collections
        • Staff Directory
        • FAQ
    • Student Multimedia Design Centerexpand menu
      • SMDC Home
      • About
      • Multimedia Tips and Tricks
      • Equipment Kitsexpand menu
        • All Equipment Kits
        • Video Cameras
        • Digital Still Cameras
        • Camera Accessories
        • Laptops, iPads and Drives
        • Audio Equipment
        • Cables
        • Headphones and Other
      • Reservations
      • Servicesexpand menu
        • Getting Started
        • Microforms
        • Print, Copy and Scanexpand menu
          • UD ONEcard and Flex
          • Copying
          • Large-Format Printing
          • Printing
          • Scanning
      • Softwareexpand menu
        • All Software
        • Audio Software
        • Graphics Software
        • Text Software
        • Video Software
      • Spacesexpand menu
        • All Spaces
        • Audio Spaces
        • Graphics Spaces
        • Video Spaces
        • Other Spaces
      • Policiesexpand menu
        • General Policies
        • Circulation Policies
        • Reservation Policies
      • Contactexpand menu
        • Contact Information
        • Location and Hours
        • Staff Directory
        • Ask SMDC
        • FAQ
    • Writing Center
  • Aboutexpand menu
    • About Library, Museums and Press
    • Building Informationexpand menu
      • Visiting Information
      • Locations and Hours
      • Library Floor Plan Maps
      • Driving Directions
      • Shuttle Bus Routes
      • Parking
      • Restrooms
    • Collectionsexpand menu
      • Our Collectionsexpand menu
        • DELCAT
        • Digital Collections
        • Curated Collections
        • Film and Video
        • Special Collections
      • Budget Information
      • Open Access
      • Policies
    • Equity, Diversity and Inclusion
    • Employmentexpand menu
      • Employment Information
      • Student Employment Information
      • Library Rank and Promotion System
    • Initiativesexpand menu
      • Mellon Poetry as Activism
      • Open Education Resources
      • Pauline A. Young Residency
      • UDLib/SEARCH
      • Collaborating on a Grant Proposal
    • Library Policiesexpand menu
      • All Library Policies
      • General Library Policiesexpand menu
        • Community Norms
        • Confidentiality of Library Records
        • Copyright and Database License Restrictions
        • Gifts of Materials and Objects
        • Library Bill of Rights, Freedom to Read, and Code of Ethics
      • Library Facilities Policiesexpand menu
        • Group Study Room Policies
        • Retired Faculty Room Policies
        • Room Reservations for Non-Library Events
      • Library Collection Policiesexpand menu
        • Circulation Policies
        • Collection Development Policy
        • Course Reserve Services and Policies
        • Digital Collections Copyright Policies
        • Film and Video Collection Policies
        • Institutional Repository Policies
        • Interlibrary Loan Policies
        • Special Collections Policies
        • Student Multimedia Design Center Policies
        • Textbook Policy
    • Newsexpand menu
      • Library, Museums and Press News
      • Sign up for Mailing List
    • Publicationsexpand menu
      • Impact Report
    • Strategic Directionsexpand menu
      • Strategic Directions Home
      • Overview
      • Student Success and Learning
      • Research, Scholarship and Discovery
      • Our Spaces
      • Partnerships and Collaboration
  • Helpexpand menu
    • Ask the Library Chat/Email
    • Disability Assistance
    • E-Resource Status Updates
    • FAQs
    • Off-Campus Accessexpand menu
      • General Information
      • Eduroam
      • OpenAthens Bookmarklet
      • OpenAthens FAQs
      • Permalinks
    • Research Guides
    • Subject Specialists
    • Video Tutorials
  • My Accountsexpand menu
    • Canvas@UD
    • My Library Account (DELCAT)
    • My Interlibrary Loan Account
    • Staff Intranet Login
    • UD Webmail
  • Hoursexpand menu
    • Morris Library 8am–11pm
    • View All Hours
  • Support Usexpand menu
    • Making a Gift
    • Friends of the UD Libraryexpand menu
      • Overview
      • Faculty Lecture
      • Annual Dinner
      • Book Collecting Contest
      • Research Award
    • Gifts of Materials and Objects
  • Contact Usexpand menu
    • Call (302) 831-2965
    • Live Chat Daily
    • All Contact Info
    • Subject Specialists
    • Staff Directory
    • Organization Chart
Search Library Resources Search Library Websites
FOR:
IN:
SEARCH
GO TO: DELCAT Advanced Search | Databases | E-Journals | UDSpace
FOR:
IN:
SEARCH
GO TO: Advanced Search | Events | Research Guides | Online Exhibitions
Keyboard focus is undefined
  • Home
  • News
  • One in a Million: Helping Researchers Find the Perfect Resource
    • Home
    • About
    • Events
    • Sign up for Mailing List
    A map of the world that includes red pins marking the areas where the Library, Museums and Press has sent materials to and received materials from through the Interlibrary Loan service.

    The pins on the map represent areas where the Library, Museums and Press has sent materials to and received materials from through the Interlibrary Loan service to aid researchers worldwide in finding the exact resource they need.

    Library, Museums and Press Staff
    May 1, 2024

    One in a Million: Helping Researchers Find the Perfect Resource

    Sign up to receive news via email

    By Allison Ebner

    This article also appeared on UDaily.

     

    A graduate student needed a specific book for her studies that was only available in one library in Switzerland. A faculty member doing concussion research needed access to regularly and newly published journal articles. Another faculty member was unexpectedly hospitalized before a deadline and needed a book chapter scanned and delivered to him. A student at a University halfway across the country needed to borrow UD’s collection of oversized papal papyrus facsimiles.

    These are just a few of the instances where services led by the UD Library, Museums and Press’ Collections Sharing and Delivery Unit, have saved the day.

    Members of the UD community can get almost any resource they need, where they need it, through the suite of services, which include Interlibrary Loan (ILL), the Article DELivery Service, the Associate in Arts Program Delivery, the Distance Learning DELivery Service, and Office Delivery.

    Earlier this year, these services reached a milestone one millionth request. The Library has used the software ILLiad to manage this suite of services since 2008 to make them more efficient and streamlined. That means over the past 16 years, Blue Hens and researchers worldwide have used these services to readily access nearly any resource they needed to support their academic success more than one million times.

    The five distinct services offered by the Collections Sharing and Delivery Unit are designed to foster convenience and success within the UD and broader research communities.

    Need something outside of the Library’s collections? UD students, faculty and staff have access to books, journal articles, DVDs and other items from around the world through Interlibrary Loan. The Library borrows from a global network of libraries to provide Blue Hens with the resources they need and also lends materials in its collection to libraries within the network for researchers around the world to engage with.

    Do you have a busy week with no time to stop by Morris Library? The UD community can receive scanned articles and book chapters from items within the Library’s print and microform collections through the Article DELivery Service. Faculty and staff can also request physical materials be shipped to their offices on the Newark campus through Office Delivery.

    Are you away from Newark and in need of resources? Those affiliated with the Wilmington, Dover and Georgetown campuses can get materials delivered to them through the Associate in Arts Program Delivery. Individuals enrolled in a UD online learning program as well as graduate students and faculty who reside more than 75 miles from campus can also have materials delivered to them through the Distance DELivery Service.

    These services, which directly provide easy and timely access to resources necessary for success, speak to the continuing importance of a free exchange of knowledge and information. They are some of the most frequently used services at the Library, Museums and Press, and some of the most beloved.

    In UD’s most recent LibQUAL+ survey – an online survey from the Association of Research Libraries that helps libraries assess and improve their services – this suite of services was often highlighted as necessary, helpful and efficient.

    “The ILL service is always fantastic and very quick,” wrote one survey respondent. “Probably the biggest thing that stands out to me, since obtaining electronic copies of research articles is most important for my work.”

    “I love the Interlibrary Loans!” wrote another respondent. “I just requested one for the first time and it was really helpful for my approaches to literature class.”

    Others emphasized the necessity of the services. “Quite a few of the things I’ve needed in the last year weren’t held by UD, but Interlibrary Loan obtained online copies within days – often one day,” wrote a survey respondent. “This type of service is critical to contemporary academic publication.”

    With these services, UD students, faculty and staff have ready access to nearly any resource they need, helping to ensure their hard work and diligent research is supported by the most relevant and impactful materials.

    Recording with Software Instruments..
    Timeline Editing Tools in Adobe Pre..
    Library, Museums and Press
    181 S. College Avenue Newark, DE 19717-5267
    View our website in:
    en English▼
    af Afrikaanssq Albanianam Amharicar Arabichy Armenianaz Azerbaijanieu Basquebe Belarusianbn Bengalibs Bosnianbg Bulgarianca Catalanceb Cebuanony Chichewazh-CN Chinese (Simplified)zh-TW Chinese (Traditional)co Corsicanhr Croatiancs Czechda Danishnl Dutchen Englisheo Esperantoet Estoniantl Filipinofi Finnishfr Frenchfy Frisiangl Galicianka Georgiande Germanel Greekgu Gujaratiht Haitian Creoleha Hausahaw Hawaiianiw Hebrewhi Hindihmn Hmonghu Hungarianis Icelandicig Igboid Indonesianga Irishit Italianja Japanesejw Javanesekn Kannadakk Kazakhkm Khmerko Koreanku Kurdish (Kurmanji)ky Kyrgyzlo Laola Latinlv Latvianlt Lithuanianlb Luxembourgishmk Macedonianmg Malagasyms Malayml Malayalammt Maltesemi Maorimr Marathimn Mongolianmy Myanmar (Burmese)ne Nepalino Norwegianps Pashtofa Persianpl Polishpt Portuguesepa Punjabiro Romanianru Russiansm Samoangd Scottish Gaelicsr Serbianst Sesothosn Shonasd Sindhisi Sinhalask Slovaksl Slovenianso Somalies Spanishsu Sundanesesw Swahilisv Swedishtg Tajikta Tamilte Teluguth Thaitr Turkishuk Ukrainianur Urduuz Uzbekvi Vietnamesecy Welshxh Xhosayi Yiddishyo Yorubazu Zulu
    • DELCAT Online Catalog
    • Research Guides
    • Support Us
    • Databases
    • Interlibrary Loan
    • About
    • Electronic Journals
    • Reserve a Space
    • Events and Workshops
    • Off-Campus Access
    • Hours
    • Contact
    Sign Up for the Latest News and Events
    I would like to receive...
    ©2025 University of Delaware
    Accessibility
    Comments
    Legal Notices