Borrowing Policies

Overview

All borrowers must present appropriate identification when borrowing library materials. Faculty, staff and students must present their University identification cards. Public Borrowers will be asked to show their library card and supporting photo identification or their Library ONEcard. Delaware Technical and Community College and Delaware State University students will be asked to show their institution’s ID card and their University of Delaware Library borrower card or their Library ONEcard. All IDs must be currently valid in the Library’s borrower database. The individual associated with the ID or library card is solely responsible for all materials borrowed on his or her card. ID cards and library cards are non-transferable.

Blocks

Borrowers are individually responsible for keeping track of due dates and for returning or renewing library material by the date due. If a borrower has overdue items on their account, they will be blocked from borrowing items until they have either renewed or returned the overdue items. University of Delaware students, faculty and staff may renew items eligible for renewal in My Account via DELCAT. Consistently assessing blocks on a borrower’s account may result in borrowing privileges being restricted for the remainder of the semester.

Overdue Library Materials

All fees are assessed consistently. If library material is not returned or renewed by the thirtieth day after the due date, the borrower is charged a replacement fee. An invoice processing fee is also charged. If a billed item is returned undamaged, the replacement fee may be waived. Processing fees are not waived, since the library has already incurred the cost of processing. (For further details on borrower responsibility for damaged library materials, please see the next section on this page.)

For fees related to Film & Video materials, please see the policy here

Damaged Library Materials

Borrowers will be billed for damaged library materials. This fee is applied toward repair or, if necessary, replacement of the damaged item. If the Library needs to withdraw the damaged item, the minimum replacement fee is $60.00; a $10.00 invoice processing fee is also assessed.

Examples of damaged materials include those that:

  • have been written in with pen, pencil or highlighters
  • have been damaged by water or beverages
  • have sticky notes or tabs which cannot be removed
  • have mold or mildew
  • appear to have been chewed by a pet

 

 

Library Material Replacement Costs
Minimum replacement Fee (Refundable if the item is promptly returned.) $60.00
Non-refundable Invoice Processing Fee $10.00
Total Minimum Replacement charge $70.00

Paying Library Fees

Library fees may be paid by all borrowers at Room 116 in the Student Services Building on 30 Lovett Avenue. The mailing address is:

Cashiers Office
30 Lovett Avenue
116 Student Services Building
Newark, DE 19716

No money is collected at the Help Center.

University of Delaware students may pay their Library fees with FLEX by logging into UDSIS, going to the “Finances” tab, and under UD FLEX selecting “Transfer FLEX to Account.”

If you have any questions concerning your library account, please contact Library Account Services through the AskCirc service.