Gale Security Incident and Impact on UD Users

What happened

Gale/Cengage—a publisher of several databases to which the University of Delaware Library, Museums and Press subscribes, including Gale Primary Sources—recently announced a data breach of its systems.

What is the impact for UD users

According to its website, “there is no indication that any of the information exposed in this incident has been used inappropriately as the sites only collected names and email addresses. There is no evidence that other information was impacted.”

Who is affected

Only users who actively provided their name and email through a Gale product could be affected by this breach.

If you were affected

If your user account was affected, only the name and email address you provided, which may or may not be a UD email address, would have been exposed. No other personal information was exposed, as no personal information is transmitted to Gale when the database is used from the Library’s website.

Users whose names and email addresses were exposed are receiving individual emails directly from Gale with the subject line “Notification Regarding Gale Security Incident.”

For more information, please visit www.gale.com/incidentresponse. Gale has set up a dedicated call center for you to ask questions at 1-833-281-4830 (US) and +1 512-777-3041 (international), available Monday through Friday, 6 a.m. to 8 p.m. PST, and Saturday through Sunday, 8 a.m. to 5 p.m. PST. You can also email security@gale.com.

 

There are a number of steps you can take to protect your personal information online, including using strong passwords and implementing two-factor authentication. Please see this Secure UD site for more information: https://www1.udel.edu/security/bestpractices/accounts.html